Returns & Exchanges
At TT, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.